Responsible Gambling

22bet takes responsible gambling seriously and treats it as one of its core duties toward all Canadian players.

The platform is committed to providing a safe, secure, and controlled gaming environment, offering a wide range of tools designed to help users stay within healthy limits.

From personalized account restrictions to full self-exclusion options, 22bet ensures that every player has access to the resources they need to gamble responsibly and maintain full control over their experience.

Player Tools to Control Gambling Time at 22bet Canada

To help players manage their screen time and stay in control, 22bet provides several practical tools and limitations that can be activated at any moment through customer support. These measures are designed to support healthier gaming habits and prevent excessive play.

Deposit Limits

Players at 22bet can request daily, weekly, or monthly deposit limits, allowing them to decide exactly how much they wish to spend within a specific period.

These limits are flexible but intentionally designed to prevent impulsive changes:

• If a player wants to increase or remove their limit, a 24-hour cooling-off period applies. This prevents emotional or impulsive decisions.
• If the deposit limit is set to zero, it acts as a complete deposit block that can only be changed after six months, offering a long-term protective barrier.

This tool is ideal for players who want strict financial control or simply want to ensure they never exceed their personal budget.

Stake Limits

Players can ask customer support to apply a maximum stake limit per bet.

This means:

• A player cannot place a wager above the pre-defined amount.
• It helps regulate betting behaviour, especially for players who tend to increase stakes quickly while chasing losses.

Stake limits are a practical option for controlling high-risk betting patterns and maintaining steady, reasonable gameplay.

Section Restrictions

22bet allows players to restrict access to specific parts of the platform. This is particularly useful for players who enjoy certain games more than others and feel they spend too much time on them.

Players may choose to block:

• Casino
• Live Casino
• Slots
• 22Games

By removing access to specific game types, players can avoid the areas they personally find too tempting or too time-consuming. It’s a targeted way to stay in control without fully blocking the entire account.

Self-Exclusion Options

For players who feel they need a more serious, long-term break, 22bet offers temporary and permanent self-exclusion options.

Self-exclusion periods include:

• 1 month
• 3 months
• 6 months
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• Permanent (lifetime)

During self-exclusion:

• The account remains fully locked.
• Players are encouraged not to create new accounts.
• The operator may close any new accounts created during the exclusion period to protect the individual.

Requests for self-exclusion must be made through:

• Live Chat, or
• Email: block@22bet.com

This system is intended for players who need strong boundaries, whether for personal, emotional, or financial reasons.

Taking a Break

Not every player needs full self-exclusion.
Some simply need a short cooling-off period to step back and regain control.

Through customer support, players can request a temporary account pause, allowing them to:

• Prevent access for a short period
• Avoid impulsive decisions
• Reduce screen time until they feel comfortable returning

This is a flexible option perfect for players looking for balance without long-term restrictions.

Disabling Promotional Messages

Promotional emails, bonuses, and push notifications can encourage players to log in more often than they intend to. For players wanting fewer gambling triggers, 22bet allows complete control over marketing communications.

Players can disable:

• Email marketing
• SMS notifications
• Push notifications
• Bonus offer messages

This can be done directly via account settings, or by contacting customer support for assistance.
Removing these alerts helps players avoid unnecessary temptation and maintain a healthier relationship with the platform.

Self-Assessment Questionnaire

22bet provides a list of questions to help players recognize potential gambling problems. If you answer “yes” to most of the following, it may indicate an issue:

• Do you struggle to control how much you spend on gambling?
• Have you borrowed or stolen money to continue gambling?
• Do you spend less time with family or friends due to gambling?
• Do you react negatively when others comment on your gambling?
• Have you lost interest in your usual hobbies?
• Have gambling losses led to depression or suicidal thoughts?
• Have you lied about the amount of time or money you spend gambling?

22bet advises players who identify with these patterns to seek help immediately.

Support and Help Resources (Canada & International)

22bet encourages players to seek professional help whenever gambling begins to negatively affect their life, finances, or well-being. The operator provides multiple external support options — both within Canada and internationally — to ensure that players have access to confidential, non-judgmental assistance at any time.

These services offer counselling, crisis intervention, addiction support, and community meetings for anyone concerned about their gambling habits.

Canadian Support Resources

Canadian players have access to several trusted organizations offering 100% confidential help:

• ConnexOntario

A free, 24/7 helpline offering support for addiction, mental health, and gambling-related issues.
Website: connexontario.ca

• Alberta Health Services – Addiction Help Line

A province-wide service providing support, information, and referral for gambling problems.
Website: albertahealthservices.ca

• BC Gambling Support Line

Provides counselling, support programs, and self-help resources for players in British Columbia.
Website: bcresponsiblegambling.ca

• Gamblers Anonymous Canada

A peer-support community offering group meetings for individuals seeking help with compulsive gambling.
Website: gamblersanonymous.org

These organizations are fully independent from 22bet and provide private, supportive guidance for anyone who needs help or advice.

International Support Organizations

For players preferring global resources or additional assistance, the following international services are recognized in the online gambling industry:

• Gambling Therapy

Offers worldwide online support, live chat, forums, and recovery tools for problem gambling.
Website: gamblingtherapy.org

• GamCare

A UK-based organization known for extensive counselling, helplines, and treatment programs.
Website: gamcare.org.uk

• BeGambleAware

Provides clear guidance, risk-assessment tools, and direct access to treatment services.
Website: begambleaware.org

• Curaçao FMA Support

Offers compliance and responsible gambling resources for players using Curaçao-licensed betting sites.
Website: fma-curacao.com

Does 22bet Monitor Player Behaviour?

22bet does not claim to use automated monitoring systems or behavioural tracking tools to detect signs of problem gambling. Instead, the platform focuses on transparency and encourages players to stay aware of their own gambling patterns.

Rather than relying on algorithms, 22bet takes a player-driven approach:

• They encourage players to self-monitor their gambling habits.
• They provide clear guidance on how to recognize early warning signs.
• They rely on player-initiated requests to activate limits or exclusions.
• Their customer support team is available 24/7 to help set up limits, exclusions, or restrictions upon request.

Because of this model, players must proactively reach out if they want to use any of the available responsible gambling tools. 22bet ensures that once a player asks for help, the process is handled seriously, confidentially, and without judgment.

The Role of Customer Support in Responsible Gambling

Customer support is the central pillar of the responsible gambling framework at 22bet. Since the platform does not use automated behavioural tracking, support agents become the primary way players can activate controls and request protections.

Support staff are trained to handle sensitive situations, guide players through available tools, and provide quick access to external help resources when needed.

Customer support can assist with:

• Activating self-exclusion
• Setting deposit or stake limits
• Blocking access to certain site sections
• Disabling marketing messages
• Providing information about external help resources

Players can contact support via live chat or email, and all requests are handled with professionalism, privacy, and understanding. This human-focused approach ensures that every player who reaches out gets personalized assistance tailored to their situation.

Conclusion: A Safe and Responsible Gaming Environment

Responsible gambling is a core priority at 22bet, and the platform’s wide range of tools, support options, and self-exclusion measures reflects its commitment to player safety. Whether it’s deposit limits, section restrictions, or long-term exclusion periods, 22bet ensures that every user has the ability to stay in control and gamble within healthy boundaries.

As an affiliate, we also share this commitment. Our goal is not only to introduce players to reputable gaming platforms, but to promote safe gambling practices at all times. Your well-being comes first. If you ever feel that gambling is affecting your life, finances, or relationships, we strongly encourage you to make use of the available tools or reach out to the support organizations listed above.